UX Researcher Resume Example
User insights leader focused on qualitative and quantitative research. This senior-level ux researcher resume example shows how to present your experience, skills and results so they stand up to both recruiters and applicant tracking systems.
Full ux researcher resume text
Pam Beesly Jr. · Scranton, PA
Professional summary
Insightful Senior UX Researcher with 10+ years of experience in using qualitative and quantitative methods to solve complex product challenges for enterprise and consumer platforms. Expert in usability testing, ethnography, and data-driven persona development. Dedicated to advocating for the user and translating behavioral insights into actionable design and product strategies.
Work experience
Lead UX Researcher
- Directing the end-to-end user research strategy for a global portfolio of 15+ high-traffic digital products
- Spearheaded a longitudinal study on B2B user behavior that resulted in a 35% increase in task completion efficiency across 3 core platforms
- Directly manage and mentor a team of 4 researchers, overseeing study design, recruitment, and insight synthesis
- Successfully lead 100+ moderate and unmoderated usability tests annually using tools like Maze and UserTesting
- Partner closely with VP of Product to define the long-term research roadmap and ensure research-led decision-making for all major feature launches
- Developed a company-wide "Research Repository" that centralized 5 years of historical data, increasing internal knowledge access by 200%
- Present high-impact research findings and strategic recommendations to executive leadership on a monthly basis
Senior UX Researcher
- Owned the research function for the firm's flagship e-commerce portal, increasing checkout conversion by 20% through iterative testing
- Conducted extensive field studies and stakeholder interviews to develop high-fidelity user personas and journey maps
- Managed a $250K annual research budget, optimizing recruitment and tool selection for high-stakes studies
- Collaborated with data science teams to triangulate qualitative insights with large-scale behavioral analytics
- Designed and facilitate weekly cross-functional "Insight Sprints" to rapidly translate research data into design prototypes
UX Research Associate
- Assisted in the recruiting and screening of participants for laboratory-based usability studies
- Conducted basic transcript analysis and thematic coding of qualitative interview data
- Maintained the research laboratory equipment and ensured data privacy compliance for all study materials
- Assisted in the preparation of research reports and decks for the senior design team
Skills to put on a ux researcher resume
- Usability Testing (Moderated/Unmoderated)
- Ethnographic Research
- User Interviews
- Survey Design & Analysis
- Information Architecture
- Persona Development
- Journey Mapping
- Quantitative Analytics
- Maze/UserTesting
- Stakeholder Leadership
Education
- Bachelor of Fine Arts (BFA) in Graphic Design & Human Factors · Marywood University · May 2012
Projects
- The "Employee First" Portal Study: A comprehensive 6-month research initiative that informed the complete redesign of an internal logistics portal, increasing employee satisfaction by 40%.
- Global E-commerce Accessibility Audit: Led a cross-functional research and design audit for WCAG 2.1 compliance, ensuring inclusive access for 1M+ domestic and international users.
What makes this ux researcher resume work
- Link to a portfolio and keep the resume to the process and impact behind the work.
- Describe the problem, your role, and a measurable outcome for each project.
- List design tools and research methods plainly so applicant systems pick them up.
At senior level, emphasize leadership, scope and business impact. Hiring managers look for the decisions you drove, not only the tasks you did.
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